We were up and running on Follow Up Boss, actually using it for its intended purpose on day one. We didn’t need a major tutorial to start working, and the interface is relatively self-explanatory right out of the box.

It’s also a great way to keep yourself — and your agents — accountable. With Follow Up Boss, it’s simply not possible to hide marketing or agent performance issues. They’re patently obvious.

He began using Follow Up Boss a little over a year ago and hasn’t looked back. Neither has his business, which saw an 86 percent boost in sales volume from 2013 to 2014.